I lost my unlocking code...
If you've lost your unlocking code or had a hard drive crash, don't panic! We can look up your code for you and get you up and running again, as long as you bought the software from us. There's no need to buy our software again! Just follow the instructions below:
Step 1: Download The Software
If you need to reinstall the software but you don't have the installer file anymore, you can download it again from this website. Click on the link below for the programs you need, then return to this page:
Then run the installer program (if you downloaded an EXE file) or unzip the ZIP file and follow the instructions in the Readme file.
Step 2: Contact Us
Next, send us an email at firstname.lastname@example.org and ask us for a replacement unlocking code. Please include the following information in your email:
- Your full name
- Your email address
- The names of the programs you need unlocking codes for.
Make sure the program was made by namesuppressed, and that you bought it directly from us. We can't help you with software made by other companies! Also, if you can tell us the following information, it will help us find your codes more quickly:
- Your physical address
- An estimate of when you bought the software
- Anything else you think we should know
We will send your unlocking codes to your email account.
Step 3: Unlock The Software
Once you receive the email from us, follow the instructions in the email very carefully and enter your code. Once you have followed the instructions, the program should unlock itself and you can use it again!
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PO Box 164, Greenwood WA 6924, Australia