Are your Photoshop Plugins compatible with Windows Vista?

Yes! If you're running the latest version...

Our plugins will work with Windows Vista (32-bit), but you need to install recent versions of our plugins. The earliest Vista compatible versions are:

All are free upgrades for current users. You can check which version you have by clicking on the product logo in the bottom left of the plugin window. You can download the latest versions from:

http://www.namesuppressed.com/design/downloads.shtml

You may need to re-enter your unlocking code for each person who uses your computer (eg if they have different user accounts).

If you get an error asking you to reinstall the plugin

Some graphics programs (especially Photoshop CS3) have problems with some plugins on Vista. For these plugins, you should try installing your plugins into a C:\Plugins folder instead, and set up your graphics program to look in that folder for your plugins (instead of somewhere in the Program Files folder). You can find more information to help with this here:

http://www.namesuppressed.com/support/plugins-writeprotect.shtml

If the plugins still crash on Vista

If you experience crashes when running the plugins on Vista, try turning off Data Execution Prevention for your graphics programs. Microsoft has instructions for doing that here:

http://windowshelp.microsoft.com/Windows/en-US/Help/1d9bb9b4-f6ba-466d-ac2b-7b8c4f8361611033.mspx

If that doesn't solve the problem, try searching your computer for the files ns-softener.8bf, ns-plaidlite.8bf and ns-autochromatic.8bf. If you have more than one copy of any of those files, you may still have an older version of the plugin on your computer. In that case, try uninstalling the plugins, deleting the files listed above, and reinstalling the plugins.

Vista Folder Virtualization issues

If you turn off Vista's "virtualization" feature, you may encounter some problems. Most people will never need to turn off virtualization, and if you don't know what it is you're probably not affected by it. These settings are located in the file secpol.msc, in the Security Settings -> Local Policies -> Security Options branch. At the very bottom is the setting "User Account Control: Virtualize File and Registry Write Failures to Per-User Location". It is only if this is set to "Disabled" that you will experience those problems.

We'll be adding full Vista support (including with Virtualization turned off) in future versions of our plugins.

<< return to Support index