Customer Support Frequently Asked Questions

This page answers the questions that customers and readers ask us most frequently. If you can't find the answer to your question here, please send us an email at

Photoshop plugins - click here to browse our range. Lost your unlocking code?  Click here to get a replacement. Need to email us?  Click here for contact details.

Lost / Missing Unlock Codes

Installing Photoshop Plugin Filters

General Photoshop Plugins Questions



Plaid Lite


WebScriber / wbSLM

Ordering / Downloading Products


Other Questions

About SyneRyder / Kohan Ikin

Answers to personal questions about Kohan Ikin (the guy behind namesuppressed) can be found on his Kohan Ikin website.